Shipping policy

SHIPPING POLICY

Where we ship We ship worldwide. 🌍

Free shipping Enjoy free shipping on all orders over $50 USD. Orders under $50 are charged a flat shipping rate calculated at checkout.

Processing time Orders are processed within 1–3 business days after purchase. You'll receive a confirmation email with tracking once your order ships. Orders are not shipped or delivered on weekends or holidays.

Delivery time Estimated delivery is 1–2 weeks (7–14 business days) after processing, depending on your location. Please note that delivery times are estimates and not guaranteed, as they can be affected by customs, carrier delays, or high-demand periods.

Tracking Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking information to become active.

Customs, duties & taxes International orders may be subject to customs fees, import duties, or taxes set by your country. These charges are the responsibility of the customer and are not included in your order total. We have no control over these fees and cannot predict their amount.

Incorrect addresses Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If your package is returned to us due to an address error, you'll be responsible for reshipping costs.

Lost or stuck packages If your tracking hasn't updated in 10+ business days or your package appears lost, contact us at [support@cleacove.com] and we'll work with the carrier to resolve it.